Shipping Policy
Orders Pakistan mein deliver kiye jayenge.
Order confirm hone ke baad normally 3–7 working days mein delivery hoti hai.
Delivery charges checkout/order ke waqt mention kiye jayenge.
Wrong/incomplete address ki wajah se delay ho to customer responsible hoga.
Parcel receive karte waqt agar package visibly damaged ho to delivery person ke samne check karna behtar hai.
Refund Policy
Return/exchange sirf wrong, damaged ya defective product ke case mein accept hoga.
Product unused, unopened aur original packaging mein hona chahiye.
Exchange/return request delivery ke 48 hours ke andar karni hogi.
Change of mind, fragrance pasand na aana, ya personal preference ki wajah se return/exchange available nahi hoga.
Cancellation / Return / Exchange Policy
Order dispatch hone se pehle cancel kiya ja sakta hai.
Dispatch ke baad cancellation request accept nahi hogi.
Cancellation ke liye order number aur customer details provide karni hongi.