Shipping Policy
All perfume orders are carefully packed to avoid leakage or damage.
Orders are processed within 24–48 hours after confirmation.Delivery usually takes 2–3 working days across Pakistan, depending on the city and courier service.We deliver through reliable courier partners to ensure safe and timely delivery.
Tracking details are shared with customers once the order is dispatched.
Refund Policy
Due to the hygienic and sensitive nature of perfumes, we do not offer refunds once the order is delivered.Refund or replacement is only possible if:The product is damaged, leaked, or broken during deliveryA wrong perfume is deliveredCustomers must report the issue within 24 hours of receiving the parcel with clear photos or video proof.
Cancellation / Return / Exchange Policy
Orders can be cancelled before shipment only.
Once the order is dispatched, it cannot be cancelled.We allow exchange only in case of:Damaged or leaked perfumeIncorrect product receivedThe perfume must be unused, unopened, and in original packaging.
No return or exchange is accepted if the customer does not like the fragrance, as scent preference is personal.on/Return/Exchange Policy here.)

