How Our Platform Works
We provide an online marketplace where buyers and sellers can connect. However, we do not handle payments, shipping, returns, or refunds. Our platform is a space for sellers to showcase their products, and buyers can choose from various sellers based on reviews and ratings. We facilitate the connection, but all transactions are managed between you and the seller.
Once you place an order, you can contact the seller directly through our platform’s messaging system. For any inquiries related to the product, delivery, or additional details, simply reach out to the seller before or after purchasing. They will respond to your questions and provide support.
No, we do not handle any shipping or delivery logistics. Shipping is managed entirely by the seller. Once you make a purchase, you will need to coordinate with the seller directly regarding delivery times, costs, and tracking information.
Tracking information is provided by the seller. Once your order is shipped, the seller will send you tracking details so you can monitor the delivery status. If you have not received tracking information, please contact the seller directly.
We do not charge any fees for using our platform. It’s completely free for customers to browse and purchase from different sellers. However, the seller may charge for the products and shipping. You should confirm these costs with the seller before making a purchase.
Order cancellations are handled by the seller. Please contact the seller directly to inquire about their cancellation policy. If the order hasn’t been shipped yet, the seller may allow cancellation. Once shipped, cancellations may no longer be possible, and you will need to follow the seller’s return policy for further assistance.
Sellers on our platform are independent businesses or individuals who manage their own products and transactions. We do not vet the sellers, but we encourage buyers to review ratings and feedback before making a purchase. Sellers with positive reviews are more likely to provide a good customer experience.
Shipping & Return Guidelines
We do not handle returns or refunds. All returns or refund requests should be directed to the seller. Each seller has their own return and refund policy, which you should review before purchasing. Please contact the seller for more details on their process for returns and exchanges.
If you receive the wrong product, please contact the seller immediately. The seller will review your case and provide instructions for returning the incorrect item and receiving the correct one. Keep in mind that the return and exchange policies vary by seller.
We do not offer any guarantees or buyer protections. We are simply a platform that connects buyers and sellers. Any guarantees related to products or transactions must come from the seller. Please make sure to check the seller’s product details and terms before purchasing.
Yes, after completing your purchase, you can leave feedback for the seller. Reviews and ratings help future buyers make informed decisions. We encourage you to leave honest and respectful reviews to help improve the platform’s marketplace experience for everyone.
If a seller does not respond to your inquiries, we suggest leaving a review to inform others. We encourage you to reach out again to the seller via our platform’s messaging system. If the issue is unresolved, we recommend considering third-party consumer protection services for assistance.
Yes, but you can only make purchases from one seller at a time. You will need to complete each transaction separately, as payments are made directly to the seller’s account. Please ensure that one order is finalized before proceeding to the next seller.